Terms and Conditions

Farmhouse Accommodation Suite Cancellation Policy

All bookings must be confirmed with a non- refundable deposit, the amount of which will be determined at time of booking, except for bookings made for stays in summer 2020.

No deposit will be taken for these bookings. Payment in full will be taken when ferry tickets have been purchased. Refunds may be available if the Scottish Government introduce restrictions preventing travel to Islay 

In the event you have to extend your stay due to weather conditions or illness you will incur additional accommodation charges. Please make sure you have appropriate travel insurance

The deposit is payable by credit/debit card. The deposit payable at the time of booking will secure your reservation. For a one night stay payment in full is due at the time of booking.

If you cancel your booking with us within fourteen days prior to your arrival date, we will make every effort to re-let the room, but if we are unable to do so, you may be liable to pay the full cost of your reserved stay.

We recommend you take out TRAVEL INSURANCE for your protection.

Persabus Millhouse and Persabus Cottage

Terms and Conditions

All bookings must be confirmed with a non- refundable deposit, the amount of which will be determined at time of booking, except for bookings made for stays in summer 2020.

No deposit will be taken for these bookings. Payment in full will be taken when ferry tickets have been purchased. Refunds may be available if the Scottish Government introduce restrictions preventing travel to Islay 

In the event you have to extend your stay due to weather conditions or illness you will incur additional accommodation charges. Please make sure you have appropriate travel insurance

Cancellations made after and including two calendar months before the arrival date of a booking will be liable to pay their full rental charge. We recommend you take out travel insurance.

The balance of your stay must be paid in full at least six weeks before your arrival date.

We cannot accept any liability for personal property whilst in the cottages. You may wish to take out appropriate insurance.

Your accommodation will be available at 15.00 hours on the day of arrival. If you are arriving later than this you must let us know.

Your accommodation should be vacated by 10.00 hours on your day of departure.

Please remember to book your car onto the ferry well in advance as ferries do get fully booked. This can be done at www.calmac.co.uk or by phoning 0800 066 5000

We assume you will take reasonable care of the house or room you are renting and we reserve the right to charge for any breakage, excessive cleaning or damage to the property whilst in your care.

The accommodation will be reserved for the number of people in your party at the time of booking. We would appreciate being notified of any changes to this number before your arrival.

All of our accommodation has a strict no smoking policy.