Terms and Conditions

Farmhouse Accommodation Suite Cancellation Policy

All bookings must be confirmed with a deposit, the amount of which will be determined at time of booking.

The deposit paid will be non refundable however if you are unable to travel to Islay due to restrictions in place from the Scottish Government at the time of your stay we will allow you to change the dates of your stay and carry the booking forward to such time when restrictions are lifted and you will be able to travel to Islay again. This will be subject to availability and if moving to a peak time may incur additional fees if your booking was out of peak season.

In the event you have to extend your stay due to weather conditions or illness you will incur additional accommodation charges. Please make sure you have appropriate travel insurance 

The deposit is payable by credit/debit card. The deposit payable at the time of booking will secure your reservation. For a one night stay payment in full is due at the time of booking.

If you cancel your booking with us within fourteen days prior to your arrival date, we will make every effort to re-let the room, but if we are unable to do so, you may be liable to pay the full cost of your reserved stay.

We recommend you take out TRAVEL INSURANCE for your protection.

Persabus Millhouse and Persabus Cottage

Terms and Conditions

All bookings must be confirmed with a deposit, the amount of which will be determined at time of booking.

The deposit paid will be non refundable except for deposits paid in 2021 which will be refunded only if you are unable to travel to Islay due to restrictions in place from the Scottish Government at the time of your stay.

In the event you have to extend your stay due to weather conditions or illness you will incur additional accommodation charges. Please make sure you have appropriate travel insurance 

Cancellations made after and including two calendar months before the arrival date of a booking will be liable to pay their full rental charge. We recommend you take out travel insurance.

The balance of your stay must be paid in full at least six weeks before your arrival date.

We cannot accept any liability for personal property whilst in the cottages. You may wish to take out appropriate insurance.

Your accommodation will be available at 15.00 hours on the day of arrival. If you are arriving later than this you must let us know.

Your accommodation should be vacated by 10.00 hours on your day of departure.

Please remember to book your car onto the ferry well in advance as ferries do get fully booked. This can be done at www.calmac.co.uk or by phoning 0800 066 5000

We assume you will take reasonable care of the house or room you are renting and we reserve the right to charge for any breakage, excessive cleaning or damage to the property whilst in your care.

The accommodation will be reserved for the number of people in your party at the time of booking. We would appreciate being notified of any changes to this number before your arrival.

All of our accommodation has a strict no smoking policy.

The properties must not be used for parties or gatherings of any sort without clear prior approval.